Frequently Asked Questions
Find clear, upfront details on minimum order quantities, customization options, sample policies, delivery timelines across Bengaluru and India, and corporate billing.
Order Sizes & Quantities
What is the minimum order quantity (MOQ)?
Our minimum order quantity generally starts from 25 to 50 units for standard product selections, and 50 to 100 units for orders requiring custom branding (laser engraving, screen printing, or customized gift packaging). For high-value executive hampers, smaller quantities can be accommodated.
Can we mix different items or create custom gift boxes?
Yes. While we have popular pre-curated sets (like employee joining kits and festive dry fruit boxes), you can mix and match products from any of our 8 categories to match your budget and brand vision.
Custom Branding & Packaging
How does company logo branding work?
We provide multiple branding methods based on product material: precision laser engraving on stainless steel bottles and metal pens, blind debossing on faux leather diaries, screen and UV printing on electronics and boxes, and full-color custom printed sleeve wraps.
Can we get physical samples before placing a bulk order?
Yes. We encourage HR and procurement leads to inspect samples for finish, material feel, and packaging. Sample costs are credited against your final bulk invoice when you confirm the order.
Delivery & Turnaround Times
What are the delivery timelines in Bengaluru and across India?
For ready-curated stock in Bengaluru, delivery typically takes 3 to 5 business days. Customized orders with branded logos and custom boxes take 7 to 12 business days. Pan-India courier dispatches take 4 to 8 days depending on location.
Can you deliver directly to remote employees' home addresses?
Yes. We manage direct individual drop-shipping to remote employees across all Indian states. You simply provide the address sheet and we manage packaging, courier tracking, and delivery confirmation.
Payments, GST & Contracts
Do you provide formal GST tax invoices?
Yes, all corporate orders are issued with official GST-compliant tax invoices, allowing your company to claim full input tax credit (ITC).
What are the standard payment terms?
Standard payment terms are 50% advance upon order placement and artwork sign-off, and the remaining 50% prior to dispatch. For verified repeat enterprise clients, custom credit terms can be arranged.